CLARENCE Valley builder Rick Fischer appeared before the Consumer Trader and Tenancy Tribunal (CTTT) in Grafton on Tuesday, ordered to respond to a complaint made against his company Fischer Built Homes P/L earlier this year.
Trading as GJ Gardner Homes Grafton, the franchisee Mr Fischer has been defending his reputation against a number of claims of substandard workmanship made by disgruntled clients against his business over several months
In this case Elizabeth Wood of South Grafton called on the Tribunal to settle an ongoing dispute between the two parties.
Tribunal member Ron Harris conducted the hearing with former clients Michelle Tunks, Kelly and Justin Clark watching on.
A spokeswoman from the CTTT confirmed a decision is yet to be handed-down and may take several weeks before parties were advised of the outcome.
Fair Trading NSW has recorded eight complaints against the Grafton franchisee relating to unsatisfactory or alleged defective work and/or payment disputes since 2008, with a spokesman yesterday confirming no new complaints had been received since February 2012.