Email not always best for business

I AM not too young to remember the days when the fax and phone ruled communication in the workplace.

When email arrived, we all rejoiced. But, interestingly, email has gone from our saving grace in business communications to our biggest bugbear, with many people hard pressed to stay on top of an overflowing inbox. This is just one area I can see being revolutionised by the rollout of the National Broadband Network.

While many alternative forms of communication such as VoIP (voice over internet protocol), Skype, live chat, video conferencing and social networks already exist, to date these have not really become mainstream business communication tools. With the arrival of the NBN, their potential becomes much more of a reality.

Using Skype's text chat function for basic internal queries such as 'where is the file for ABC client kept?', forwarding contact details or transferring a file to work on is a much better solution than an email complete with a superfluous subject header and signature. The communication is still date stamped, the sender identifiable and files can most certainly be attached.

Microblogging networks (such as Twitter), blogging, and use of other social networking applications increases people's ability to communicate with a multitude, discuss issues virtually, think critically about issues informed by many perspectives, and provide alternatives to make decisions.

When it comes to collaborating on documents, email is really ineffective. Much better solutions include Google Docs where you can create spread sheets, documents (as per Microsoft Word), presentations and more, and share them with relevant staff members. Collaborators can see when others are working on the live document (a great reference for meetings) and/or share the document once updated, ensuring effective version control.

Topics:  business communication, email, opinion, small business, yvette adams




Local Real Estate

finda logo
Featured Real Estate
A+ for Position... Offers Over...
House 5 1 2
Price Reduced For a... $289,000
House 3 1 1
Quality Family-Sized... $329,000
House 4 2 3
So Much Home For A Very... Offers Over...
House 4 2 2

Featured Jobs

finda logo

Clarence Valley jobs listed daily


Featured Jobs
FULLTIME FOOD AND... Coffs Harbour Full Time
We are seeking an... Coffs Harbour Full Time
FULL TIME WEB... Fortitude Valley Full Time 75,000 - 90,000
GENERAL MANAGER ... Gladstone Full Time $120 - $150


Local Partners

LATEST DEALS AND OFFERS

Free Seed Packets

with token from today's paper
Learn More

Cars For Sale

Find cars for sale online now.
Learn More

Property Listings

Post an ad from $30
Learn More

Local Profile

Stay Connected

Get the news as it happens, in your inbox

You can change the newsletters you are subscribed to when you edit your profile

Edit Profile


Special Offers

Latest deals and offers

View today's ePaper!

Read the digital edition
Learn More

Horoscopes

Virgo

Being the martyr and loving until it hurts is not necessary. Reciprocal relationships are the key idea for you today. If you plan to plan to...

read more

Marketplace

Special Offers & Promotions

Compare & Save