IF YOU'RE a homeowner or renter, there are several things to consider when you're getting ready for digital TV or if you are hoping to improve the quality of your current digital reception.
While most antennas should work as digital receivers, some may require an upgrade to be compatible.
Some antenna installers have been endorsed by the Australian Government under the Antenna Installer Endorsement Scheme
They can visit your home and provide advice to ensure your antenna and cabling set-up is digital ready.
If you experience difficulties with your television reception it is important to use an endorsed antenna installer who is experi- enced in digital television reception and able to measure television signal levels at residences.
Once measurements have been taken, the endorsed antenna installer should be able to advise you on which reception source provides the optimum signal, the best antenna location and which antenna type is used to receive the digital signals available in your area.
However, it is important to note the Australian Government does not authorise anyone to go door-to-door selling conversion equipment.
Anyone who does so is falsely claiming to represent the government.
If you're unsure whether the person assisting you is part of an Australian Government program, please contact the digital ready information line on 1800 20 10 13.
This is a free call from landlines.
If you think that a door-to-door trader has defrauded you in some way, whether by not providing the goods or services promised or taking more money than the agreed cost of the goods or services provided, you should immediately contact your local Fair Trading agency.
To find a list of approved digital installers, go to digitalready.gov.au.
5 ways to improve digital reception
There are a number of reasons why you may have poor digital television reception, but there are solutions. Here are five quick tips:
- Make sure your antenna is the pointing towards the transmitter that provides you with the strongest signal and is correctly polarised (either vertically or horizontally);
- Check your antenna and cables are in good condition and that plugs are well-fitted;
- If you live some distance from the transmitter, your signal may be weak by the time it reaches you. In this case, you may need to install a high-gain antenna;
- In areas where there is more than one transmitter, your digital TV or set-top box might pick up the same channel from different transmitters. Make sure you are watching the channel with the strongest signal. In this situation, you may need to manually retune your set-top box or digital TV;
- If signal obstruction is a problem from other buildings, hills or dense trees, a booster may help improve your digital signal reception;
Still having problems? You can find an endorsed antenna installer through mySwitch on the Digital Ready website digitalready.gov.au
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