DOLLY Green is delighted that now the new Centrelink Customer Service Centre at Yamba is open she will be able to access services only five minutes away from her home.
The pensioner from Oyster Cove said she knew many people who would access the office which opened its doors on Monday.
“I think it’s great. It will be very convenient,” she said.
Before Centrelink opened its office at Yamba Fair Shopping Centre, Dolly said she had to hope she could get adequate service at the former office in the Yamba community centre. That office was twice as far for her to travel on her motorised scooter.
“They were very limited in what they could do,” she said.
“If I could not find out what I wanted there (the community centre) I would have to go to Centrelink in Grafton which I have done a few times.”
She said the new Centrelink office would be of great benefit to pensioners in the area.
“Acquaintances of mine are quite happy Centrelink is now offering an expanded range of services at Yamba,” she said.
Federal Member for Page Janelle Saffin welcomed the opening of the office saying it would provide residents of the Lower Clarence with a full range of Centrelink services.
“The office features a modern design which creates a comfortable atmosphere for customers to conduct their business in a friendly environment,” Ms Saffin said.
“Many residents in the area frequent the Yamba Shopping Fair and now they can drop in to do their Centrelink business in the one trip.”
Customers can lodge payment claims, report their earnings or update their personal information on computers in the office, talk to staff and access Medicare self service terminals from 9am to 1pm, Monday to Friday.