Senior Travel Consultant

Graf Full Time
026642...

GRAFTON TRAVEL AGENCY

Position Description- Senior Travel Consultant

Position Title: 2 x Senior Consultants– Retail – Full Time

Knowledge and Person Specifications
• 3 Years - Domestic and International Retail and/or wholesale Travel experience
• Self-motivated, enthusiastic, well organised, accurate, detail oriented, logical, uses reason and common sense
• Strong interpersonal skills –professional, courteous, good telephone manner, excellent presentation, good writing and spelling.
• Sales background – preferred
• Customer service background - preferred
• Certificate 3 in Tourism (Retail Sales) - preferred

Position Summary
• To effectively determine all travel needs of potential and existing clients through effective questioning techniques and rapport building skills
• To excel in service delivery
• To book and maintain arrangements for air, land, and cruise product and other travel related products to ensure journeys are a success
• To achieve/ exceed agreed commission targets and add value to store profits
• To mentor and coach newer, less experienced colleagues
• To complete administrative tasks in a timely and agreed manner.
• To assume greater leadership responsibility within the business as nominated by the store manager

Key Accountabilities:
• Sales of travel products with a specific focus on preferred partners
• Achieve ( or exceed ) agreed targets
• Maximise gross sales for each booking
• Complete administrative tasks in a timely and agreed manner
• Continuous professional growth and development of sales, product and airfare knowledge

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DETAILS
Date Listed
11/4/2017
Full Time
Company Graf
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JOB SECTOR
  • Sales - Other Sales
SERVICES
SERVICE LOCATIONS
PRODUCTS
BRANDS
SALE DETAILS

Location

Grafton, New South Wales, 2460, Australia