Amazon Prime Video Error 5005 occurs when you sign in to Amazon Prime Video and want to watch videos. Amazon states that these issues are often related to connectivity issues and will be resolved shortly.
Keep in mind that you can connect multiple devices to your Amazon Prime Video account, but you can only stream on two devices at the same time.
Instead of sharing your Amazon password, you can create an Amazon household and these users can play videos on Amazon Prime, but you can only stream on two devices at a time, including household members.
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