Lower Clarence businesses count the cost of phone line outage

By Adrian Miller

Telstra restored landline phone and computer services to Maclean and surrounding areas on Monday night after a severed cable wiped out services for most of the day.

Most homes and businesses throughout the Lower River were affected, with the communities of Maclean, Lawrence, Iluka, Woombah, Woodford Island, Palmers Island and Harwood hardest hit by the outage.

Maclean Hotel owner Kathy Jones said she lost quite a bit of business because of the cut.

"All our TAB facilities were down, our ATMs were all knocked out, so it's a fair part of our business throughout the day," she said.

Elders manager Roger Maclean said his business was also badly affected.

"We had the odd incoming call, but STD calls were completely out, and we weren't able to get into out emails or on the internet," he said.

"We wanted to put offers to vendors for property, but we weren't able to ring things through. It was a tough day because in our game the phones are pretty important to us."

All phone and computer services went down around 10am on Monday morning when a fibre optic cable was cut just outside of Maclean.

Telstra corporate services manage Michael Patterson said services were back on-line from around 6pm Monday.

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