LIFE ON THE LINE: Grafton paramedics were mistakenly sent to this fire trail on Carrs Creek Road, Carrs Creek, to treat a man s
LIFE ON THE LINE: Grafton paramedics were mistakenly sent to this fire trail on Carrs Creek Road, Carrs Creek, to treat a man s

Man dies after botched triple-0 call



A MAN suffering a heart attack died waiting for an ambulance after an emergency vehicle was mistakenly sent to Grafton instead of a Sydney location.

An Ambulance Service of New South Wales spokeswoman said when the service received a triple-0 call on Monday at around 7.30pm, the mobile phone caller confirmed the wrong address when the operator read it back.

The spokeswoman said Grafton ambulance officers were sent to a fire trail on Carrs Creek Road, Carrs Creek, instead of a house in McCarrs Creek Road, Terrey Hills, Sydney.

Grafton Ambulance acting station manager Michael Carter told The Daily Examiner the drivers were 'called off the job before they reached the scene' and were unaware of the botched call.

Mr Carter said the drivers would 'not have given it another thought'.

"We get called on and off cases all the time," he said.

"The idea is to get the closest ambulance to the person in need."

AAP reported yesterday that it took paramedics in Grafton 30 minutes to realise they were at the wrong address and to have another ambulance dispatched to the correct location.

NSW Health Minister John Hatzistergos said yesterday there would be a coronial investigation into the tragedy.

The Ambulance Service of NSW has also launched an investigation into the incident.

NSW Premier Morris Iemma yesterday apologised to the family of the deceased man.



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