Bio loo needs care too
IF YOU’LL pardon the expression, a Lower Clarence company knew the writing was on the toilet wall for the future of the now-failed wastewater systems manufacturer Biolytix Water Australia and bailed out.
Now the company, True Water Solutions of Chatsworth Island, is trying to contact all the former customers of Biolytix to make sure the effluent disposal systems provided by Biolytix are receiving the maintenance they need.
True Water Solutions manager Jim Mahoney said there was a service fee but Biolytix systems were in danger of complete
collapse if they did not get the maintenance they needed.
He said the company had rebuilt failed systems at no cost to the owners and donated parts.
Mr Mahoney said Biolytix, a multi-award winning wastewater systems manufacturer, went into liquidation in January, leaving about 500 customers on the North Coast, 100 in the Clarence Valley, without a maintenance provider.
He said that in mid last year True Water Solutions believed there were problems with Biolytix when it noticed the company was not conducting proper servicing.
It severed its ties.
Mr Mahoney said Biolytix made good systems, which originally came with a 20-year warranty.
They produced no noise, had no odour and operated on about 10% of the running costs of more conventional on-site disposal systems.
But if anything failed, they were basically a write off, he said.
They used worms as part of the biological process but if pumps broke the worms would drown, causing major problems.
True Water Solutions believes it has managed to contact most of Biolytix’s customers but not all were on its database.
If anyone has a Biolytix system that needs maintenance, they can contact True Water Solutions or the Clarence Valley Council for details of another maintenance provider.