Breakfast came first, then family told of medical crisis
STAFF at an Ipswich nursing home waited six-hours to notify the family of a resident that their loved one had been taken to hospital in a critical condition.
The nursing home admitted that staff made breakfast for other residents before notifying the family of 58-year-old Paul White he had been taken to hospital.
When his family arrived at Ipswich Hospital prior to midday, doctors said he may not survive the night as he lay in the intensive care unit on life support.
He was admitted to hospital after suffering a hypoglycaemic episode and battled organ failure caused by serious dehydration.
Mr White, a resident of the Fairhaven Community Centre in Pine Mountain for 10 years, suffers from an intellectual disability and diabetes.
Paramedics were called at 4.30am last Wednesday and took Mr White to Ipswich Hospital, but his next-of-kin weren't notified until around 10.30am.
As Mr White's recovery continues, his brother Victor was left asking why Fairhaven Community Centre hadn't told them of his illness until after his hospitalisation.
"In six hours he could have been dead and we wouldn't have known about it," he said.
"They could have told me that our brother was sick. They could have given me a heads up.
"There was a problem and they weren't that greatly concerned. They should have let me or my sister know straight away."
A Fairhaven Community Centre spokesperson said the facility had monitored Mr White's health throughout the weekend and followed their usual procedure.
The spokesperson said Mr White had suffered from a bug and his illness only became serious on Wednesday morning when paramedics were called.
The spokesperson said Mr White had become ill the previous day and called paramedics to check his health.
But paramedics decided Mr White was well enough to remain in the facility.
The Fairhaven Care Centre spokesperson confirmed they first called the family on the morning Mr White was taken to hospital.
The spokesperson said Mr White was a much loved member of Fairhaven and the residents were missing him.
Victor said his brother remained on dialysis but was showing signs of improvement.
He said he faced a long road to recovery.