Choose wisely to get what you need from NDIS

DECISIONS, decisions, decisions. There is a lot to think about when looking for a service provider.

Here are some things to consider:

• Which of the providers in my area can offer the kinds of support I may need?
• Does the support offered by any of the providers meet my personal needs and help me achieve any of the goals I've set for myself?
• Will the provider work to support me as an individual with rights?
• How will the provider ensure I have control over how it supports me?
• Can the provider guarantee flexible support?
• What skills and experience do their staff members have?
• Does the provider charge a fair price?
• What evidence can the provider show to me that it delivers high quality support?
• Does the provider have feedback and complaints systems that are independent of their service delivery systems?
• What do other people with disability or carers say about the quality of the support the provider delivers to them?