Fake 000 calls a crime

NORTH Coast residents are being warned not to make fake or non-genuine calls to 000 to ensure the service can function properly and respond to real life-threatening emergencies.

Telstra's general manager for North Coast NSW Sue Passmore said the number and frequency of non-genuine calls received by 000 operators seriously impacted their capacity to respond to emergency calls.

“Triple zero should only be dialled in life-threatening and/or time critical situations when callers require a response from police, fire or ambulance services,” Ms Passmore said.

“Non-genuine calls can be received from fax machines, misdialled mobiles and, most disappointingly, deliberate hoaxes and abusive callers. These calls divert 000 operators and emergency dispatchers from real, time-critical emergencies.”

Making non-genuine calls to 000 is an offence under the Australian Criminal Code Act 1995.



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