FORMER paramedic and current patient at Grafton Base Hospital Arthur Laing has praised hospital staff for their fast response to another patient in extreme distress.
"I'm an old ambulance man. I've never seen anything like it," Mr Laing said.
"This guy was in big trouble. Before I could get back to the room (after raising the alarm), there was eight or 10 staff around him.
"I know hospitals can get a lot of negative comments but I want everyone to know the staff at Grafton Hospital are as good as any hospital.
"The nurse manager and everyone acted professionally and to the highest degree. Virtually every nurse on the floor responded, including the doctor they called up from downstairs. It was exemplary."
Nurse Unit Manager Tyrone Dungey was on duty at the time and said it was nice for his team to receive the positive recognition.
"I'd like to take this opportunity to praise my staff," Mr Dungey said.
"As the Nurse Unit Manager it's satisfying for me to see the development of my nursing staff on level two, dealing in a professional and caring manner in these acute incidents as well as day-to-day care.
"It's all part of the changing dynamics of health care. NSW health nurses are trained to recognise deteriorating patients and we are seeing a lot more acutely unwell patients on level two.
"I don't think my staff get enough pats on the back."
Mr Dungey said he also wished to acknowledge the assistance of other team members, including cleaning and clerical staff, who all helped out during the emergency situation.