Mental heath program’s incredible success rate

FREE coaching program NewAccess has been shown to have an incredible success rate of almost 70 per cent in treating mild to moderate depression and anxiety.

The NewAccess program has been running in three trial sites - ACT, North-Coast New South Wales and Adelaide - since October 2013, with more than 3,500 people aged 18 and over taking part, and more recently it has been open to Clarence Valley residents.

Up to six free sessions are available in the program (which was originally funded with donations from the Movember Foundation), for people experiencing symptoms of mild to moderate depression or anxiety.

And the success of the program speaks for itself.

An independent evaluation by Ernst and Young has found:

  • 67.5 per cent of people who used NewAccess were below the clinical threshold for anxiety and depression when they finished treatment, i.e. they had recovered.
  • More than 70 per cent of participants in the program completed their treatment.
  • Participating in the program reduced stigma as it is easy to register and take part. NewAccess is free, there is no need for a medical referral, and attracts people who are reticent about seeking help through existing services.
  • Men, who are traditionally harder to reach for mental health programs, participated in NewAccess in extremely high numbers, with men accounting for 39% of all referrals (48% in the rural pilot site).

Beyondblue Chairman The Hon. Jeff Kennett AC said the evaluation had proven NewAccess to be an accessible and effective way of treating people who are struggling with personal issues and need help getting back on track.

"NewAccess was modelled on the successful UK program Improving Access to Psychological Therapies, yet the evaluation shows NewAccess has achieved a much better recovery rate, with almost 70 per cent of people treated successfully," Mr Kennett said.

"Mental healthcare in Australia is undergoing a revolution, and NewAccess fills a gap in services currently available to the public.

"The Federal Government recommended under its National Mental Health Reform plan that every Primary Health Network should have a low-intensity program such as NewAccess sitting alongside established services in its region."

For more information on NewAccess visit:

To request the Ernst and Young Independent Evaluation Summary of Findings, please contact Anne Wright on 0411 035 695 or

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