More Telstra jobs axed
TELSTRA’S profit slump for the first half of this financial year may have prompted the dumping of Australian call centre operator Salmat in favour of overseas operators this week.
Though Telstra remained tight-lipped about its strategies yesterday, Salmat confirmed some 742 job cuts as a result of the contract loss including 142 jobs in Wagga, 107 in Bundaberg, 330 in Surry Hills and 163 in Geelong.
According to a news.com.au report, Telstra Corporation reported a $1.194 billion profit for the six months to December 31, 2010, down from $1.853 billion in the previous corresponding half year – a 35.6 per cent decline.
The explanation for the decline was a $1 billion investment in “buying back market share”.
Telstra did not respond to The Daily Examiner’s inquiry yesterday, but the company confirmed through other media outlets it was considering overseas call centre contracts.
Telstra cut about 90 jobs from its Grafton call centre late last year.